Negotiation Scripts & Templates

Clause-by-Clause Negotiation Priority Matrix

Every major clause in an Australian franchise agreement, ranked by negotiability and impact. Shows you where to focus your energy: which clauses franchisors routinely negotiate on, which ones they rarely move on, and which ones are worth pushing hard for. Covers fees, territory, term, renewal, termination, restraint of trade, marketing fund, supply arrangements, transfer rights, and dispute resolution.

12 Email Templates for Requesting Changes

Professionally written email templates for common negotiation scenarios — requesting fee reductions, exclusive territory, removal of restraint of trade, longer terms, marketing fund transparency, alternative suppliers, transfer rights, fit-out cost caps, and more. Each template includes the email text, guidance on when to use it, what response to expect, and how to follow up.

Conversation Scripts

Word-for-word scripts for key face-to-face and phone conversations with the franchisor’s sales team and legal representatives. Covers the initial questions conversation, fee discussions, territory concerns, renewal and exit terms, and how to respond when they say “we don’t negotiate” or apply time pressure. Includes what to say, how to handle pushback, and when to walk away.

Pre-Signing Checklist

Comprehensive final review checklist to complete before signing your franchise agreement. Every item you should have confirmed, every document you should have received, every conversation you should have had. Includes sign-off fields for you, your lawyer, and your accountant.

Franchisor Response Tracker

Spreadsheet to track every change you’ve requested, the franchisor’s response, and the outcome. Keeps your negotiation organised and creates a paper trail. Columns: clause reference, your request, date sent, franchisor response, date received, outcome, and notes.

Know Your Rights Reference Card

One-page summary of your rights under the Australian Franchising Code of Conduct (2024). Covers: 14-day disclosure period, 14-day cooling-off period, good faith obligations, dispute resolution rights, restraint of trade limitations, compensation for early termination, and reasonable opportunity for return on investment.