Privacy Policy
Last updated: March 2026
Overview
FranchiseInsights ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Email address — When you use our calculator, assessment, decoder, or contact form
- Name — Optionally, when provided
- Calculator/assessment inputs — Financial data you enter into our tools
- Uploaded documents — FDD files uploaded to the decoder (automatically deleted after 30 days)
- Usage data — Anonymous analytics if you consent to cookies
How We Use Your Information
- To deliver the services you request (calculator results, decoder reports)
- To send you results and purchased reports
- To improve our tools and content
- To respond to your enquiries
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We use industry-standard security measures including HTTPS encryption, secure document storage, and access controls. Uploaded documents are automatically deleted after 30 days.
Cookies
We use cookies for essential site functionality and, with your consent, for analytics. You can manage cookie preferences through the consent banner.
Your Rights
Under Australian privacy law, you have the right to access, correct, or request deletion of your personal information. Contact us at any time to exercise these rights.
Payment Processing
Payments are processed by Stripe. We do not store credit card details. Stripe's privacy policy applies to payment transactions.
Contact
For privacy enquiries, contact us via our contact page.